Refund policy
We want you to be completely satisfied with your purchase. If you’d like to return your order,
>>Method 1.
Simply fill out the Contact Us form with the following details:
- Full Name
- Contact Number
- Email Address
- Message: Write “Return”
📍 You can find the Contact Us form by:
- Menu, or
- bottom of the website
>>Method 2.
You can reach us directly at our support contact number +91 8306031175, available Mon- Sat 10:00 AM to 6:00 PM (only business days).
>>Method 3.
You may also contact us by email at shopifyyuvraj@gmail.com. Kindly include your name (as per the order) and your contact number for faster assistance.
🕒 Please note:
- The return window is open for 5 days from the date of delivery.
- The product must be undamaged, in its original packaging, and include all tags (if any were attached).
>>Refunds
For prepaid orders, the refund will be initiated after a successful return pickup. The refunded amount will be processed to your original payment method within 3 to 5 business working days.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
